Quality Improvement (QI) is a powerful approach for exploring and improving the way that healthcare is delivered. However, the technical terms surrounding the methodology can make QI seem inaccessible. This is a pity, as many of the techniques will be familiar to clinicians through their routine work. QI work is simply about making refinements to the way we work, one patient at a time, building a more reliable process, and keeping out sights on a bigger goal.
This blog explains some of the key principles and approaches of QI work, stripped of its jargon, using 4 common objects as an aide-memoire. The formal QI tools on which these objects are based are listed in the notes section at the end of this blog.
If you’d prefer a video summary then you can find a version here (Youtube).